Employee Benefits Administrator

London (Greater)
Competitive salary based on experience
02 Oct 2018
15 Oct 2018
Contract Type
Full Time

To support clients and the wider employee benefits team in their day to day requirements, including flexible benefits, group pensions, group risk and healthcare activities to ensure efficiency, competency and profitability within Connor Broadley.


  • Provide quality administration support to the employee benefits team
  • Build relationships with our corporate clients and providers
  • Manage own workloads and defer to line manager when workloads are high
  • Prepare for client meetings; includes annual renewal meetings, steering group meetings and financial planning clinics, using good diary management skills
  • Respond to client queries on non-complex pension, risk and healthcare matters
  • Process forms relating to new business
  • Request reports from pension providers, in relation to re-enrolment
  • Oversee group underwriting requests with our corporate clients and employees
  • Update personal employee details with relevant providers
  • Process new joiners and leavers to pension, risk and healthcare schemes
  • Oversee monthly and ad-hoc email merges to clients
  • To have a good understanding of the workflow and team processes
  • To ensure the back-office systems are kept up to date and relevant documentation is scanned and attached to the client file
  • Assist the finance team with fee and commission reconciliations on a monthly basis and any other administrative duties

About you:

  • Good attention to detail and organisational skills
  • Competent communications – written and verbal
  • Good record keeping and diary management
  • Ability to multitask
  • Demonstration of initiative
  • Ability to communicate to peers and line manager
  • High integrity and ability to maintain confidence
  • Strong focus on delivering high quality client service
  • Ability to work under pressure as part of a team, as well as independently using own initiative
  • Strong software skills with good knowledge of MS Word, Excel, PowerPoint and Outlook
  • Ability to build effective internal and external relationships.



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