Box Office Administrator

Arts Council
Alresford, Hampshire
Competitive salary dependant on experience
10 Aug 2018
04 Sep 2018
Contract Type
Full Time


  • Grange Park Opera & Pimlico Opera are currently looking for a Box Office Assistant to provide broad administrative support to the Box Office Team.
  • The role will be varied, and provide a good insight into different aspects of arts administration and charity work.
  • Our standard office hours are from Monday to Friday 9.30am to 5.30pm.
  • During November, June and July there will be occasional evening and weekend work to support our performances at West Horsley Place in Surrey and for our yearly prison project
  • Customer service – by e-mail, phone and in person
  • Database administration; inputting orders, contributions and dining bookings
  • Processing payments
  • Mailings and filing
  • Cover during the Festival period, including on-site cover if required at our theatre
  • Attend out of season events as required
  • To assist with processing post: incoming and outgoing


About you:

  • Good attention to detail
  • Ability to stay calm under pressure
  • Methodical and thorough approach to work
  • Good organisational skills, with the ability to prioritise
  • A great team player
  •  A desire to show initiative
  • Build and maintain good relationships with all team members and be able to communicate well with people of all levels 
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Always adhere to all company policies and procedures
  • Be involved and contribute at team meetings
  • Carry out all reasonable instructions given by the management team and be willing to take on jobs to balance the team workload.


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