Disney Store: Cast Member

Location
Southampton, Hampshire
Salary
Competitive salary dependant on experience
Posted
09 Aug 2018
Closes
31 Aug 2018
Contract Type
Temporary
Hours
Part Time

The Cast Member engages Guests in magical experiences throughout the Store, delighting them with stories, while providing options of quality, innovative product that meets their needs. They will provide an exceptional Service that will exceed the Guest’s expectations by focusing on the show that they experience to ensure that it is unique and memorable. Responsibilities:

  • Takes a proactive role in maintaining Disney brand standards.
  • Maintain a neat and organised Store both on stage and back stage so that product is clearly represented and available for replenishment.
  • Maintain and participate in producing company visual standards to present an outstanding Store environment.
  • Ensure that all new product is on stage so that the Guest can experience the most current assortment.
  • Assist with stock deliveries and replenishment to agreed standards. Participate in markdowns, event set-up and Stage Sets.
  • Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.
  • Sets priorities and manage time effectively and efficiently.
  • Welcomes every Guest with a smile and makes eye contact with them, accompanying them through the sales process.
  • Perform effective till transactions that enhance the Guest perception and observe all relevant SOPs protecting Company assets including cash handling
  • Perform scripted and non-scripted events for Guests in both one-on-one and group settings.

About you:

  • Passion for interacting with Guests of all ages.
  • Attention to detail and ability to prioritise Guests and tasks.
  • Retail/service experience preferred.
  • Time management and organisational skills.
  • Success in working in a team environment.
  • Good communication skills.
  • Professional appearance.

 

Tip: Solent Futures, Solent University’s employability and enterprise service advises that you ensure your CV is the best it can be before you submit it. Look at our online guide or

email solent.futures@solent.ac.uk for feedback. You might want to visit us in RM 001 11am – 4pm to get your CV checked and, if you are invited for interview, to arrange for a mock interview.

 

Please note, if you are a holder of a Tier 4 visa you will have certain conditions and working restrictions attached to your visa. Generally, students studying towards a degree level qualification (NQF6) or above are restricted to a maximum of 20 hours work per week during term time, which is reduced to 10 hours per week for students studying below degree level. Please check your visa for more details. It is a criminal offence to breach the conditions of your visa, and anyone found doing so by UK Visas and Immigration is likely to have their permission to stay in the UK cancelled.

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