Solent Futures' Assistants

Calling all second-year students! How do you fancy working face-to-face with students in a busy University environment? Would you like to develop your own employability skills, confidence and communication through helping others? If so, apply now!

Solent Futures are Solent's very own careers service and we're dedicated to enhancing student employability across the University, committing to helping students and graduates find great, graduate careers. We hold regular careers events and workshops, provide help with finding work experience, placements and jobs, check CVs, and offer one-to-one career guidance and further employability advice for all Solent students and graduates.

This is where you come in!

We are looking for a number of enthusiastic second-year students to work with us between Monday to Friday on a part-time basis (up to 10 hours) to enhance the experience of students, graduates and employers. This role will take place in term times only until May 2019.

You will be working with us to help provide the effective delivery of our services from assisting students on the drop-in advice desk, learning about our Solent Graduate Jobs website, understanding it's Content Management System (CMS), adding jobs and opportunities to the website and developing a project around the promotion of jobs and careers events. You will also work with our Customer Relationship Management (CRM) database to keep records of the employers that we are working with.

The hours will be flexible and moulded around your timetabled classes and full training will be provided. This opportunity could also be used towards a placement for your course.​

Job Requirements

The only requirements are that you're a second-year student (starting your 2nd year this Sept) with great customer service skills, and are very reliable with strong time management skills – this is essential!

Skills and knowledge you can expect to gain

  • Skills and efficiency in searching and applying for jobs, improving your chances of finding employment when you graduate.
  • Confidence and communication through helping students face-to-face.
  • Business awareness, awareness of employment issues and market trends.
  • Administration skills, including telephone communication and data input.
  • Experience of working in a professional environment.
  • Experience of using a CRM and CMS databases.

Job Responsibilities

  • Act as a first point of contact for student engagement on the advice centre.
  • Provide CV advice to students – full training and ongoing support will be provided.
  • Oversee the ‘Employers and Solent Futures inboxes’, responding to enquiries on a daily basis.
  • Check and approve opportunities on SU’s jobs board Solent Graduate Jobs (SGJ).
  • Source jobs, placements, volunteering opportunities and internship schemes linked to SU courses.
  • Assisting students with information such as the CV guide, signing up to Solent Graduate Jobs, registering for payroll, etc.
  • Data entry to Solent Future’s Customer Relationship Management (CRM) database, Microsoft Dynamics.
  • Sign post students to relevant advisors in cases where further support is required.
  • Promotion of opportunities to course leaders, societies, and Solent Futures team.
  • Provide occasional administrative support for Solent Future’s events.
  • General office duties and any other tasks appropriate to level as allocated by the Solent Futures team.

Person specification

  • Strong communication skills and confidence in both face to face and over the telephone interactions.
  • Adaptability, as you'll be liaising with a range of people including students, businesses and colleagues.
  • Excellent IT Skills – Internet, Excel and Word.
  • Reliable and punctual time management are essential.
  • Ability to conduct independent research.
  • Strong team player, ability to work flexibly as well as independently.
  • Social Media experience with a strong attention to detail.
  • Demonstrate the University’s values of respect, ownership, integrity, engagement, inclusivity and teamwork. 


Training will take place on the 17 & 18 September, so our successful candidates must be available on these dates. Full training will be provided; you will receive an induction which will cover the Solent Future’s service areas and the overall aims of the team. You will also be trained to use our Customer Relationship Management (CRM) database, the Content Management System (CMS) on Solent Graduate Jobs, Microsoft Outlook, and to understand Information, Advice, and Guidance (IAG) in relation to our services.

Equality and diversity

Solent University aims to foster a community with a culture of mutual trust, fairness, harmony and respect. The University implements policies to promote fair treatment and equality of opportunity for all present and potential students and staff, regardless of age, disability, ethnic or national origin, family responsibility or social class, gender identity, membership of professional associations or trade unions, marital/civil partnership status, political or religious beliefs, race, sex and sexual orientation.

We will be recruiting for 3 Solent Futures' Assistants.

Location: Southampton, Hampshire

Salary: £7.83

Posted: 02/08/2018

Closes: 19/08/2018

Contract Type: Temporary, Jobs on campus

Hours: Part Time, Flexible

About Campus Jobs

Campus Jobs is the University’s student recruitment service for opportunities on campus. There are a great variety of jobs, from administration to manual work, in the library, helping at events, in finance, marketing and media resources.

Please note, if you are a holder of a Tier 4 visa you will have certain conditions and working restrictions attached to your visa. Generally, students studying towards a degree level qualification (NQF6) or above are restricted to a maximum of 20 hours work per week during term time, which is reduced to 10 hours per week for students studying below degree level. Please check your visa for more details. It is a criminal offence to breach the conditions of your visa, and anyone found doing so by UK Visas and Immigration is likely to have their permission to stay in the UK cancelled.

If you are already working elsewhere at the time of starting a Campus Job, please notify your line manager and email immediately.

For more information about working on campus please look on the Solent Portal.