HR Assistant

National Portrait Gallery
£21,216 per annum
10 Apr 2018
18 Apr 2018
Contract Type
Graduate, Permanent
Full Time

The National Portrait Gallery houses a unique collection of portraits of the men and women who have helped shape British history and culture. Now numbering over 12,000 portraits the primary collection embraces every medium - oil paintings, drawings, miniatures, photographs, mixed/new media and sculpture.

Besides this, the Gallery has a photographs collection of 250,000 images and a reference collection of 80,000 prints. The Gallery has had an increasingly high public profile and now attracts over 2 million visitors to its galleries and regional partnerships.


  • Reporting to the HR Officer
  • Providing high quality administrative support
  • Supporting recruitment and training activities
  • Developing effective relationships with managers and staff across Gallery
  • Successfully provide HR support
  • Ensuring a fair and consistent approach to HR issues
  • Supporting and participating in HR activities including:
    • Preparing documentation
    • Undertaking research
    • Arranging meetings
    • Collating and circulating papers
    • Preparing statistical reports
    • Record keeping
    • Following up on actions
  • Supporting recruitment processes
  • Dealing with enquiries
  • Preparation of sift and interview packs
  • Contacting candidates
  • Setting up rooms
  • Undertaking pre-employment checks
  • Working alongside HR colleagues to research and book staff training and development requests
  • Developing systems and processes to support the planning and delivery of corporate induction and training activities including:
    • Organisation of Monday Morning Meetings
    • Updating and issuing the Training Bulletin
    • Preparation and distribution of course materials
    • Event management support
    • Monitoring attendance
    • Quality and evaluation
  • Supporting the collation of employment and training information
  • Undertaking electronic and paper based administration
  • Ensuring employee and training records are kept up to date
  • Supporting the smooth running of meetings including:
    • Preparing agendas
    • Organising the room and refreshments
    • Sending reminders
    • Preparing and distributing papers in advance
    • Taking minutes
    • Progressing actions as agreed
  • Providing accurate and timely information on a range of general HR enquiries
  • Signposting employees and managers to further sources of information
  • Referring matters to other members of the HR team as appropriate
  • Supporting the continuous development of HR procedures and processes so that they are aligned with the needs of the business and the resources available
  • Supporting the implementation and embedding of HR systems and processes, and broader HR activities
  • Being an ambassador for the Gallery
  • Supporting the HR team in the effective management of HR contracts and relationships with external providers

About You

  • Strong interest in HR and developing a career in HR
  • Previous experience in an administrative role including liaising with a range of stakeholders and responding to enquiries
  • Good IT skills
  • Good administrative skills
  • Excellent organisational skills
  • Conscientious and meticulous
  • Good attention to detail
  • Ability to act as a role model for the organisation
  • Integrity
  • Demonstrable commitment to upholding professional standards
  • Good communication skills
  • Good interpersonal skills
  • Ability to meet the needs of a range of stakeholders
  • Ability to work independently and collaboratively with colleagues within HR and across the Gallery
  • Demonstrate passion and approaches all work in an enthusiastic way
  • Committed to high levels of customer service
  • Willingness to develop new approaches
  • Willingness to learn new skills
  • Willingness to review the effectiveness of current work
  • Strong commitment to equality and diversity
  • Ability to balance differing needs
  • Take a broad interest in the success and development of the Gallery and the HR function as a whole
  • Previous experience of the not for profit sector and/or the arts/heritage sector is desirable


Interviews: 26 April 2018

Please indicate on your application form if you will be unable to make this particular date.

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