Summer Intern – E-learning for Voluntary and Community Organisations Project

3 days left

Location
Southampton, Hampshire
Salary
£8.45 per hour
Posted
06 Apr 2018
Closes
30 Apr 2018
Hours
Full Time

As an intern you will be in a learning role that is structured to provide you with essential hands-on experience delivering a specific project for the council. You will be working alongside experienced colleagues who will supervise your development and you will have a dedicated mentor to provide you with support and guidance throughout your apprenticeship.

During your 12-week placement, you will research, design and implement a series of self-help e-learning modules for local voluntary and community organisations outlining the council’s processes and procedures on behalf of the Integrated Commissioning Unit.

The emphasis of the e-learning modules will be on the council’s contracts and grants processes, but may also include other council processes if a need is identified through the research. The e-learning modules need to be delivered within the council’s current resources.

Responsibilities

  • Researching the need for this resource, including:
    • Specific scope of the requirements
    • Speaking directly with local voluntary and community organisations
  • Researching the council’s processes and procedures
  • Liaising with other areas of the council such as finance, procurement, and learning and development
  • Researching possible delivery methods
  • Presenting options to senior managers
  • Designing the e-learning modules
  • Implementing the programme
  • Promotion to voluntary and community groups
  • Engagement with a range of key stakeholders to building an understanding of the key audience from discussion with existing staff
  • Identifying key organisations and people who will be active in the campaign
  • Researching and developing the campaign
  • Implementing and evaluating the campaign, writing reports
  • Organise and attend meetings
  • Report for duty on time at work and college as detailed by the employer and college
  • Complete daily/weekly attendance records
  • Undertake any other duties appropriate to the grade of the post as required
  • Team member – Strategy Hub, Integrated Commissioning Unit Team

Financial Management

  • Comply with Council’s financial policies and requirements
  • Identify and propose opportunities for cost savings or cost recovery

Customer Relationship

  • Deliver services in accordance with agreed service standards
  • Monitor and act upon customer feedback to meet or exceed customer satisfaction

Operational Effectiveness and Compliance

  • Carry out the role in accordance with HR policies and practice
  • Undertake continuous improvement to improve the effectiveness of activity and services
  • Comply with all Council Policies in relation to Health and Safety and Information Governance
  • Escalate risks and issues which may impact any aspect of performance or the Council’s reputation

Organisational Capability and Growth

  • Participate in team talks and briefings
  • Carry out tasks in accordance with the Council’s performance management approach
  • Take personal responsibility for personal development including any Continuous Professional Development

About You

  • Ability to understand the needs of the city’s diverse and changing population
  • Ability to implement the Council's Equal Opportunities Policy at a level appropriate to the job
  • Must at all times carry out his/her responsibilities with due regard to the Council's Equal Opportunities Policy
  • Be familiar with the Council's Health and Safety Policy
  • Be aware of and observe any part of the policy related specifically to the duties and responsibilities of the post
  • Be familiar with the Council's Information Governance policies
  • Be able to apply the principles of Data Protection to their role and duties to ensure that Council and client data is collected, held and managed appropriately
  • Able to carry out duties and responsibilities in accordance with all relevant Council and professional codes of practice

Hours: 37 hours per week

Duration: 12 weeks

Interviews: May 2018

Start date: June/July

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