IT Application Support Specialist

Smart Citizen
Truro, Cornwall
£18,000 - £20,000 per annum
08 Mar 2018
08 Apr 2018
Contract Type
Full Time

We are a progressive and ambitious Cornwall-based IT company responsible for many innovative local authority smart card schemes throughout the UK.

We specialise in designing, building and maintaining systems to deliver multi-application smart card schemes.  We are constantly working with new customers, new projects and new technologies which make this an exciting and challenging position for someone who is capable and ambitious.

We are looking for someone to start as soon as possible so there is an overlap with the present  incumbent who is going on maternity leave from the middle of May. The period of employment is for the duration of maternity leave which is up to the end of February 2019. Continuation of employment beyond that date is possible depending on the aptitude of the candidate and the development of new commercial opportunities.

About You

  • Very high level of ICT Literacy
  • Excellent communication skills, both spoken and written
  • Good interpersonal skills
  • Some experience of using management information systems and databases
  • High degree of literacy and numeracy
  • Ability to draft correspondence, reports and minutes clearly and succinctly
  • Fully conversant with the Microsoft Office suite of applications (including Excel, Word, Access, Powerpoint)
  • Ability to work under pressure and to exacting deadlines
  • Some experience of resource scheduling and co-ordination
  • Highly motivated
  • Adaptable and well-organised
  • Excellent communication skills
  • Ability to perform general administrative duties when required
  • Project support or project management is beneficial
  • Training customers or colleagues is beneficial
  • Financial administration and Sage accounting is beneficial


  • Generous package
  • Good basic salary
  • Participation in the company’s annual profit related bonus scheme
  • Company contributed pension scheme
  • On the job training