Billing Administrator

Recruiter
SBA Recruitment Ltd
Location
Fareham
Salary
£16,000 per annum
Posted
10 Feb 2018
Closes
10 Mar 2018
Contract Type
Permanent
Hours
Full Time

Due to continued success and growth my client has a super opportunity for an additional Billing Administrator to join their team.

To be considered you will have previous experience of working within a billing administration role in a customer facing environment.

Responsibilities

  • Manage customer billing enquiries in line with company KPI's.
  • Identify errors and rectify issues diplomatically to ensure effective customer satisfaction.
  • Carry out relevant reconciliations to ensure complete and accurate billing.
  • Analyse issues, identify causes and implement robust resolutions.
  • Negotiate acceptable outcomes with the customer.
  • Produce MI reports using advanced Excel techniques and pivot tables.

About You

  • At least one year's previous experience within a billing administration role.
  • Desire and passion to provide an excellent customer experience.
  • Computer literate to advanced level (Microsoft Office and the Internet).
  • A keen eye for detail.
  • Interest in working in an IT environment.

Benefits

  • This role offers excellent opportunities for development and expansion as the business continues to grow with study support available.

Similar jobs

Similar jobs