IT Customer Support Administrator

Location
Basingstoke, Hampshire
Salary
£20,138- £21,268
Posted
08 Feb 2018
Closes
20 Feb 2018
Contract Type
Graduate, Permanent

To ensure the seamless delivery of services Basingstoke and Deane Borough Council are seeking an enthusiastic and dedicated IT Customer Support Administrator.

This is an exciting opportunity that will enable the successful applicant to get hands on with some of the latest technology, learning on the job.

Responsibilities

  • Day to day administration on a busy Service Desk
  • Answer and log requests by phone and email
  • Liaise with customers relating to purchase orders
  • Book in and out equipment
  • Provide first line support for telecommunication faults

About You

  • Demonstrate a real passion for IT
  • Well organised and flexible individual
  • Strong communication skills
  • Strong customer relationship skills
  • Ability to work under pressure to tight deadlines
  • This job is ideal for an individual leaving college or university that wants to start their career in IT Support
  • Able to work flexible hours between 08:00 and 18:00

Interviews: 2nd March 2018


“The council signs up to the Disability Confident scheme (formerly known as the ‘Two Ticks’ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job.”

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