Retail Sales Associate

Recruiter
Warner Bros.
Location
Leavesden, Watford
Salary
Competitive Salary Based on Experience
Posted
17 Jan 2018
Closes
17 Feb 2018
Contract Type
Graduate, Permanent, Temporary
Hours
Full Time

Responsibilities

  • Provide each visitor to the tour with an optimum level of customer service
  • Ensure the retail store meets sales targets
  • Maintain visual standards
  • Support effective stock management
  • Ensure our sales targets are achieved by fully maximising all sales opportunities
  • Interact with customers and ensure their needs are identified and met with the use of skilled questioning and listening techniques
  • Keep up-to-date on product knowledge
  • Be able to confidently discuss the features and benefits of our merchandise with customers
  • Participate in daily briefings with the team
  • Be aware of all activity within the department and the business
  • Adhere to all H&S policies and procedures to ensure a safe environment for all visitors and staff
  • Carry out any reasonable tasks at the request of the Retail Management Team
  • Perform housekeeping duties on a daily basis ensuring strict standards are maintained
  • Ensure that stock is replenished and visually merchandised in accordance with company guidelines
  • Ensure the store is visually merchandised to the highest standard with all scheme, graphics and equipment being used correctly and in accordance with guidelines and agreed standards
  • Avoid stock loss by remaining vigilant on the shop floor and establishing contact with all customers
  • Ensure all requested administration procedures are performed including till reconciliation and cash control
  • Support and assist on all stock counts
  • We have a range of roles available, working up to 40 hours a week across a variety of shifts
  • Roles within the retail team will include working on our tills, interacting with customers and replenishing our shelves - all Sales Associates will need to work across all these functions at different times
  • Participate in cover of the Studios Tour as necessary including weekend, bank holiday, school holiday and late evening cover in rotation with other team members

About You

  • Educated to (or working towards) a minimum of ‘A’ level standard or equivalent vocational qualification
  • Experience of having worked in a retail or sales environment where high emphasis is placed on service, product presentation and commercial management
  • Experience of handling cash would be advantageous
  • Selling skills - proactively seeks out opportunities to increase sales
  • Highest levels of customer service
  • Effective, confident communication with visitors and colleagues
  • Works as part of a team with a flexible approach
  • Responsibility for handling cash
  • Good PC skills
  • Because of the adaptive nature of this role flexibility is required to suit the needs of the business

Similar jobs

More searches like this

Similar jobs