Bloomberg Summer Internship 2018 - Front of House & Hospitality

Recruiter
Bloomberg
Location
London (Central), London (Greater)
Salary
Competitive Salary Dependant upon experience
Posted
15 Jan 2018
Closes
15 Feb 2018

Bloomberg Front of House (FOH) is a key part of creating a positively outstanding first impression for all visitors and potential clients whilst maintaining Bloomberg’s reputation of customer service and innovation. Front of House is an integral part of creating and maintaining a memorable Bloomberg experience. From the minute our clients, visitors or friends walk through the front door, you will be part of the `WOW’ factor. The FOH Team plays an integral role in providing this service and one which is expected by Bloomberg Facilities Management.

Responsibilities

  • You will meet and greet guests, serving as a key point of contact throughout their visit with Bloomberg
  • You will be responsible for managing the first impressions of our Guests and therefore be accountable for ensuring all guests are dealt with to the highest standards
  • You should be committed to enhancing the guest experience upon their visit to Bloomberg
  • Providing a prompt, courteous and efficient service
  • Ensure that the highest levels of customer care and service are maintained at all times
  • Maintain impeccable front desk standards

About You

  • We are looking for an individual with passion and commitment to providing excellent customer service.
  • Our intern will take pride in providing a welcoming, courteous and polite reception to all guests and ensure we meet their needs.
  • They will also get involved in various administrative duties and as such, we will require the candidate to be energetic and have a positive outlook to reflect the Bloomberg brand in everything they do.
  • Excellent communication skills to provide the very best customer service to our guests
  • Friendly, sociable personality
  • Immaculate personal presentation
  • Confidence
  • Team player
  • Work well under pressure
  • Approachable and discreet nature
  • Basic IT skills
  • Business fluency in English plus one additional language

Benefits

 

  • It is our objective to consistently deliver the highest quality of customer service to all of our guests and employees.
  • We intend to ensure the commitment of all our team to the success of our team.
  • We will continue to act with integrity to our guests and will strive to enhance the quality of work in the office in which we work.
  • We intend to continue to develop a committed and motivated workforce through effective leadership and training.
  • We aim to ensure that the front of house team recognise the importance of the level of service we offer to our staff and guests to our prosperity and increased expansion.
  • It is our continuing priority to maintain and improve levels of service.

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