Management Graduates

Recruiter
Location
London
Salary
£17,550 - £18,000 per annum
Posted
14 Feb 2018
Closes
18 Feb 2018
Contract Type
Graduate, Permanent
Hours
Full Time

We are a leading independent hotel group located in the heart of London. Our hotel are a classic mixture of traditional comfort and modern facilities offering four and five star accommodations with impeccable services to our guests in some of the best locations in the capital.

Responsibilities

  • Delivering a consistently high level of customer service to all guests and potential clients in a courteous and efficient manner
  • Welcoming guests upon arrival
  • Assist in all aspects of operations F&B (food and beverage) or FO (Front office )
  • Identifying return and regular clients and making sure their special requirements are met
  • Use a positive selling approach
  • Carry out all work causing minimum disturbance to customers
  • Deal with any unexpected situations efficiently and professionally, seeking help from the supervisor or manager when necessary

About You

  • Have confidence in dealing with our esteemed guests on a day to day basis
  • Have great customer focus and good communication skills
  • Be self-driven and proactive
  • Have the natural ability to work to tight deadlines, be well organised and have exceptional attention to details
  • Be ambitious to progress within our expanding organisation

Benefits

  • Training with ongoing development; meals provided whilst on duty; company pension scheme; perkbox loyalty programme