Air Operations & Planning Co-ordinator - Placement / Internship

£13,747 per annum
13 Feb 2018
28 Feb 2018
AOP - Solent
Full Time

To assist the Land & Air Operations Executive with the daily management of group blocks & allocations and airline contracts including fare loading & pricing.  Also to provide support with the generation of reports on departmental performance and air helpdesk with daily duties.


  • Review & manage allocation & group block space.
  • Handle seat costs including child fare & cancellation refunds for committed space.
  • Monitor seat sales to ensure space is not oversold & manage capacity limits.
  • Identify where additional capacity is required.
  • Manage the sourcing & acquisition of group space & allocation top ups.
  • Review the release of unused allocations & groups to avoid penalties.
  • Monitor and close out invalid routes or peak dates of travel.
  • Manage GDS (Amadeus) booking queue, including schedule changes in conjunction with cruise departure and arrival times.
  • Weekly upload of allocation manifests.
  • Compile weekly reports for out of date range flights for the Air Team to action.
  • Reconcile Invoices with Airline Partners.
  • Update weekly & monthly airline & air department performance reports and communicate to senior personnel and Sales Team.
  • Maintain & update airline information on the company intranet.
  • Maintain & update process documents for job functions.
  • Assist with competitor analysis of airfares, product and route offerings.
  • Assist air helpdesk with daily duties.
  • Assist with administration of the staff travel system and policies.
  • Assist with testing and development of new booking systems and procedures.
  • Assist with contracting and loading of land and ancillary products including rail, coaching, car parking and insurance.
  • Point of contact for EU land enquires; liaison with US office to manage and communicate stop sells for land product; troubleshooting system issues.
  • Any other ad-hoc responsibilities as required.
  • All interns are required to fulfil reception cover for holidays, sickness and lunch times.

About You

  • Excellent organisation skills with the ability to prioritise & deliver to tight deadlines.
  • Attention to detail.
  • Ability to work under pressure & use own initiative.
  • Flexible in working hours.
  • Good written & verbal communication skills.
  • Computer literate including knowledge or Word & a good understanding of Excel including the use of pivot tables & formulae.
  • Keen interest/knowledge of the airline and/or travel industry.

We are conducting the Assessment Day with the selected candidates on 15th March 2018 in Southampton, so please keep the day free. 

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