Retail Travel Branch Manager

Recruiter
Travel Trade Recruitment
Location
Southampton
Salary
£25,000 per anum
Posted
08 Feb 2018
Closes
08 Mar 2018
Contract Type
Graduate, Permanent
Hours
Full Time

Responsibilities

  • This role is to manage your travel branch, so primarily your aim will be to develop and build the business.
  • As the Retail Travel Branch Manager your duties will include:
  • Lead the branch to exceed sales targets, whilst offering exceptional customer service and growing the brands reputation
  • Be the external face of the company, dealing with all face to face and telephone enquiries from customers
  • To deliver and exceed individual sales and productivity
  • Contribute towards the sales and profit targets of the business
  • To contribute new, alternative and innovative ideas of achieving new business
  • To be proactive in feeding back ways to enhance sales
  • Participate and willing cooperate with colleagues to achieve the team objectives
  • Look for innovative ways to generate customer enquiries and put them into practice
  • Keep your own product knowledge up to date and make best use of the information facilities available
  • To lead by example - demonstrating to the team an exceptional high level of customer service going above and beyond
  • Dealing with management and travel related administration.

About You

  • The successful candidate will ideally have current retail travel manager experience, with the ability to motivate and inspire.
  • You will also have solid product knowledge and be confident in talking about and selling long-haul and short-haul destinations.
  • A proven back record in reaching and exceeding targets, excellent customer service and a real drive and passion for travel are also required!
  • The main aim of this role is to build and maintain a new customer base and will focus on putting together travel itineraries so your product and destination knowledge is essential.
  • To succeed in this role you must have outstanding time management skills and the ability to effectively organise the workload for the branch.

Benefits

  • Offering a highly competitive basic salary depending on experience up to £30,000
  • Additional bonuses
  • Company benefits and discounts
  • Career progression

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